Bespoke IT Consultancy

Our Services

We deliver practical, scalable, and tailored IT solutions across the UK for Mac, PC, or mixed environments. Our consultancy supports individuals, teams, and organisations of any size, offering expert guidance on systems, workflows, migrations, and performance optimisation. With a vendor-neutral approach, we focus on what best serves your goals—whether you're on Apple, Windows, or both. Note: All services are subject to a non-competition clause to safeguard your business interests and intellectual property.

Technical Support

• IT Support & Remote Assistance +

  Summary

  Fast and effective technical help for Apple and Windows systems. We diagnose and fix issues remotely—saving you time and keeping your business running.

  Examples

  • Fixing boot or login problems on a staff laptop
  • Reconnecting shared printers or folders
  • Setting up antivirus and firewall rules remotely

  Use Cases

  • Remote employee locked out of email account
  • Printer down during trading hours
  • Urgent performance issues slowing down a key terminal
• Remote Work & Collaboration Tools Setup +

  Summary

  Equip your team to work from anywhere with secure access to communication and collaboration tools. We configure platforms like Slack, Microsoft Teams, and Zoom, plus shared drives and access permissions.

  Examples

  • Setting up Slack with separate channels by department
  • Installing Zoom for virtual meetings with scheduling
  • Linking Microsoft Teams with OneDrive file access

  Use Cases

  • New hybrid work policy needing centralised tools
  • Onboarding remote contractors securely
  • Organising internal chat and calls across locations
• One-on-One & Team IT Training Sessions +

  Summary

  Customised IT training sessions designed to upskill your team. We provide one-on-one or group coaching—remotely or on-site—to improve confidence and capability with tools, software, and security awareness.

  Examples

  • 1-hour Zoom session on Excel for small business budgeting
  • Group training on Google Workspace sharing and docs
  • Security workshop on phishing, backups, and updates

  Use Cases

  • Staff unfamiliar with new systems after migration
  • Freelancers joining teams needing onboarding support
  • Improving productivity by mastering key digital tools

Infrastructure & Security

• Cybersecurity & Data Protection +

  Summary

  We help protect your business against data breaches, malware, and cyberattacks. Services include antivirus deployment, firewall setup, device encryption, and automated backup routines—tailored to small business needs.

  Examples

  • Installing and configuring Bitdefender across all staff laptops
  • Setting up encrypted drives for sensitive documents
  • Creating daily backup routines with offsite redundancy

  Use Cases

  • Complying with GDPR and client confidentiality standards
  • Preventing ransomware attacks and data loss
  • Securing devices used by remote or hybrid teams
• File Backup, Recovery & Cloud Storage Solutions +

  Summary

  We implement secure file backup strategies, cloud storage access, and disaster recovery plans to keep your data safe and accessible—no matter where or how your team works.

  Examples

  • Setting up OneDrive with version history on all devices
  • Creating a weekly backup schedule with restore checkpoints
  • Linking Google Drive to shared folders for remote access

  Use Cases

  • Enabling team file access across locations
  • Recovering lost or deleted data without downtime
  • Protecting sensitive business documents from device loss
• Business Email Configuration & Spam Filtering +

  Summary

  We configure professional business email addresses with strong spam filtering, device syncing, and security protocols to ensure reliable and secure communication.

  Examples

  • Setting up [email protected] in Outlook and Gmail
  • Enabling SPF, DKIM, and DMARC records for spam protection
  • Syncing email across desktop, mobile, and tablets

  Use Cases

  • Ensuring client emails reach inbox instead of spam
  • Setting up secure mailboxes for new employees
  • Managing multiple domain-based inboxes from one platform

Web & Marketing

• Website Design, Hosting & Maintenance +

  Summary

  We design and manage modern, mobile-friendly websites with reliable hosting and security updates. Perfect for businesses needing a polished, low-maintenance web presence.

  Examples

  • Launching a 3-page business site with contact form
  • Setting up SSL and weekly security updates
  • Monthly backups and plugin maintenance

  Use Cases

  • Startups needing a fast and professional online presence
  • Small businesses outsourcing web maintenance
  • Traders requiring a mobile-optimised portfolio site
• Search Engine Optimisation (SEO) +

  Summary

  Improve your website’s visibility on search engines by optimising page content, site structure, and local listings. We focus on long-term, organic traffic growth and local customer reach.

  Examples

  • Optimising metadata and keywords for local searches
  • Improving site speed and mobile usability
  • Creating Google Business Profile with local targeting

  Use Cases

  • Businesses targeting regional clients (e.g. “IT support in Mayfair”)
  • Companies launching a new website needing visibility
  • Tradespeople aiming to rank in Google Maps results
• Google Ads & PPC Campaign Management +

  Summary

  Set up and manage cost-effective Google Ads campaigns that deliver measurable leads. Includes strategy, ad creation, keyword targeting, tracking setup, and ongoing optimisation.

  Examples

  • Launching a local ad campaign with £150 monthly budget
  • Tracking phone calls and form submissions via Google Ads
  • Refining keywords and ad copy for better ROI

  Use Cases

  • Local services aiming to generate immediate enquiries
  • New businesses building visibility and traffic fast
  • Companies looking to optimise existing ad spend
• Social Media Setup, Strategy & Content Guidance +

  Summary

  We help you set up and manage your business’s presence across platforms like Facebook, Instagram, and LinkedIn. Includes brand alignment, content planning, profile optimisation, and posting strategies.

  Examples

  • Creating branded social media profiles with banners and bios
  • Scheduling weekly posts with Canva and Buffer
  • Running seasonal or promotional awareness campaigns

  Use Cases

  • Start-ups needing to establish a digital footprint
  • SMEs wanting to stay top-of-mind with clients
  • Businesses launching products or services via social updates

Business Tools & Automation

• Email Setup & Migration +

  Summary

  We migrate your existing email systems to modern, cloud-based platforms such as Google Workspace or Microsoft 365. Includes account setup, DNS adjustments, mail syncing, and minimal downtime.

  Examples

  • Transferring mailboxes from cPanel to Gmail
  • Setting up new team accounts on Outlook 365
  • Syncing emails across laptops and mobile devices

  Use Cases

  • Companies leaving legacy hosting providers
  • Teams needing shared calendars and contact syncing
  • Businesses switching to secure, scalable email services
• Basic CRM Setup & Integration +

  Summary

  Get started with a simple CRM system to help you track leads, manage enquiries, and stay organised. We integrate contact forms, automate follow-ups, and provide basic training.

  Examples

  • Connecting your website form to HubSpot CRM
  • Setting up automated email replies for new enquiries
  • Creating a simple sales pipeline with task reminders

  Use Cases

  • Small teams managing multiple leads across channels
  • Businesses needing structured follow-up processes
  • Owners wanting visibility over client communication
• Online Booking System Integration +

  Summary

  Add a reliable online booking feature to your website that allows clients to schedule appointments anytime. We help you choose, configure, and integrate tools that sync with your calendar and send automated confirmations.

  Examples

  • Embedding Calendly or SimplyBook on your service page
  • Linking bookings to Google Calendar or Outlook
  • Automated email/SMS reminders for clients

  Use Cases

  • Consultants offering remote or in-person sessions
  • Tradespeople or mobile businesses managing client calls
  • Any business needing structured appointment handling
• Digital Process Automation +

  Summary

  Streamline repetitive tasks by linking together apps and systems. We help identify areas where automation reduces workload, boosts consistency, and ensures nothing slips through the cracks in your digital workflows.

  Examples

  • Auto-responders for website enquiries
  • Form submissions triggering CRM updates and follow-ups
  • Task creation from emails or chats

  Use Cases

  • Small teams looking to automate client onboarding
  • Businesses using tools like Google Forms, Make.com, Trello, HubSpot
  • Replacing manual reminders with automated sequences

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